ktc is a young service design and experience innovation agency with offices in Eindhoven and Mexico City. We make serious companies sexy through customer-centred innovation. From customer insights such as journey maps and personas, we design a better customer experience and services that make a fundamental difference in the life of the customer. We apply Design Thinking and Lean Startup. We’re are small in numbers, but take pride in a great international client portfolio.

Our Values

Humble Leadership: At ktc, strong opinions and personalities go together with humbleness as human beings to create a better team. We believe in ecosystems, not egosystems.

Global Mindset: Our clients are global players. Our insights, solutions and team members as well. We believe in blending cultures and professional backgrounds into something incredible
Ambitious People: We firmly believe in the latest knowledge to create a better tomorrow. To offer the best of the best, we insist in having curious and ambitious people in our team.